Incheon Airport, Seoul, South Korea
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Supplier of Airport Management Information and Display System (AMIDS), comprising AODB (UltraDB), FIDS (UltraFIDS) and RMS (UltraResource)
Ultra has provided and supported the Airport Management Information and Display Systems at Incheon Airport since the airport was built new to meet the demands of the football World Cup in 2002.
Phase 1 began in December 1998 with order award to Ultra via Samsung Electronics for the supply of UltraDB, UltraFIDS and UltraResource. The project was completed on time in March 2001.
Support, maintenance and significant upgrades, including a disaster recovery system were provided over the period 2001 => 2006.
Phase 2, comprising an extensive upgrade to the UltraFIDS, commenced in March 2006 and is on schedule to complete in 2007, with support for operational trials in early 2008.
The upgrade project is designed to accommodate passenger growth from 30 million per year to 44 million per year in 2008. A new concourse is being constructed, with an additional 34 gates. Over 1000 displays, of a variety of types, are provided with information for staff and public, and new LED boards are being installed.
Scope of Work
- System building, integration & configuration for UltraDB, UltraFIDS, UltraResource
- Configuration and set up of the display pages in English, Korean, Chinese and Japanese interfacing to airport-provided display hardware:
- CRT monitors
- LCD back projection displays
- Large LCD display boards
- Mounted LCD displays
- LED display boards
- Production and integration of interfaces to 20 external systems, including:
- Airport Database & Resource Scheduling
- Baggage Handling System
- SITA
- Air Traffic Control
- Ground Services
- Public Address System
- Master Clock
- Airline mainframes: Asiana & KAL
- AFTN
- Airfield Lighting
- SIOS (spot-in-spot-out system, for collection of aircraft parking movements)
- Public information kiosks
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Architecture
In Phase 1, Ultra supplied two UltraDB servers, two UltraFIDS servers and two UltraResource servers each in a Master/Hot Standby configuration.
In February 2004 Ultra installed a Disaster Recovery (Warm Standby) extension to the Incheon system. This involved connecting an additional set of three servers comprising of UltraDB, UltraFIDS and UltraResource servers with the existing system. The extension was designed such that the disaster recovery servers keep up to date in real time with the main servers. In the event of a problem occurring with all or some of the main servers the disaster recovery servers can be brought online such that the disaster recovery servers will take over all the functions. When the main servers become operational again, they re-synchronise with the disaster recovery servers and can be brought online at any time.
In Phase 2, 4 new FIDS servers are being installed in a fully redundant configuration. Interfaces to new LED/LCD boards are being provided, some existing interfaces are being upgraded, and others are ported to the new system. The functionality of the system is being enhanced including the ability to manage displays more efficiently, ability to schedule advertising, ability to display the same message in different languages for differing lengths of time, and the extended use of Visual Paging.
Support
Ultra's installed system at Incheon is supported by an on-site engineer based permanently at the airport whose responsibilities include pro active maintenance, operational support, user training and customer liaison. The on-site engineer is in turn supported by 24/7 technical support within Ultra's support team based at Manchester.
