Systems Integrator and Supplier of UltraDB, UltraFIDS & UltraResource
 |
 |
Work began in January 2004 and Phase 1 cut-over to live operations completed in early August, in line with construction timescales. Phase 2 achieved cutover mid-December 2004.
The airport currently handles 14.4 million passengers per year and is expanding its terminal capacity to achieve considerable growth in the next few years. The IT system is designed to cope with this expansion with no significant changes other than configuring extra stands and gates as they are constructed.
Scope of Supply
Upgrade of existing FIDS system to UltraFIDS / UltraDB
UltraResource Stand Planner and Check-in Planner
Airline data feeds from Southwest, American Airlines and Alaska Airlines
Ultra Flightweb client and staff intranet for airline back-office
Web-based CUTE check-in client
External interfaces to other systems i.e. OAG SSIM schedule, FAA ASDI feed, airport website
Managed cutover from old to new system in a live airport environment
System Overview
Phase 1 of the system included an airport operational database and flight information and display system, together with stand planner functionality.
Interfaces to external systems include:
- Airport flight schedule data (SSIM from OAG)
- FAA ASDI service (providing live updates to arrival and departure times)
- Three airline data feeds (American Airlines, Southwest and Alaska Airlines)
- Intranet web based client, through which other airlines update their operational information
The system includes a Web server, which can supply information to Oakland's Web site provider.
Phase 2 added check-in planner functionality, deployment of web-based check-in client to common use ticket counters and activation of Daktronics LED signs.
Flight Information Displays
The system currently drives 90 public LCD monitors, and more than 70 2-line LED boards associated with the check-in desks
Installation and Support
Ultra were responsible for specifying and procuring system hardware and COTS software and for installation of the central servers and gateways. Training was provided by Ultra for the airline client operations, AODB/FIDS operations, stand planner operations and for system administration. Ultra worked with airport operations and support staff and airlines to commission the interfaces and to ensure a smooth cut-over.
Ultra provided support and training for Phase 1 & 2 deployments and is also providing 24x7 specialist remote support to Oakland for a further 5 years.
